Shipping Policy

At Myaki Sauce, we’re committed to getting your order to you safely and efficiently. This Shipping Policy applies to orders shipped within the United States and Canada.

Order Processing

Orders are processed after your purchase has been successfully placed and payment has been confirmed.

Please allow 1–3 business days for order processing before your order is shipped.

Orders are generally processed and shipped on business days. Orders placed on weekends or U.S. holidays will be processed on the next available business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping to the United States & Canada

We currently ship to customers located in the United States and Canada.

Available shipping options and delivery estimates will be displayed at checkout based on your shipping address and order details.

Delivery times may vary depending on your location, shipping carrier, weather conditions, holidays, and other circumstances beyond our control.

Please note that estimated delivery dates are provided as a guide and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, order size, and the shipping method available for your order.

The total shipping cost will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, tracking information will be provided by email when available.

Please allow some time for the tracking information to update after your package has been handed over to the shipping carrier.

You can use the tracking number provided in your shipping confirmation email to monitor your delivery.

Shipping Delays

We do our best to ship orders promptly. However, delivery may occasionally be delayed due to circumstances outside our control, including:

• Severe weather
• Carrier delays
• Holidays and peak shipping periods
• Transportation disruptions
• Incorrect or incomplete shipping information
• Customs processing
• Other unforeseen circumstances

Myaki Sauce is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our reasonable control.

If your order has been significantly delayed, please contact us at myakisauce@gmail.com, and we will do our best to assist you.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, or around the delivery location.

You may also contact the shipping carrier directly to report the issue.

If you still need assistance, contact us at myakisauce@gmail.com with your order number and tracking information.

Damaged Packages

Please inspect your order when it arrives.

If your package or products arrive damaged, please contact us as soon as possible at myakisauce@gmail.com.

Please include your order number and clear photos of the damaged package and products so we can review the issue and determine the appropriate resolution.

Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact us at myakisauce@gmail.com as soon as possible.

Include your order number and details about the issue so we can investigate and assist you.

Shipping Address

Please make sure your shipping address is complete and accurate before submitting your order.

If you need to change your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Myaki Sauce is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Canada Orders

For orders shipped to Canada, additional customs duties, taxes, brokerage fees, or other import charges may apply depending on the order and applicable regulations.

Any such charges that are not included at checkout are the responsibility of the customer.

Customs processing may also affect delivery times.

Contact Us

If you have any questions about your order or our Shipping Policy, please contact us:

Myaki Sauce
25 Exchange St
Worcester, MA 01608
United States

Email: myakisauce@gmail.com
Phone: +1 508-868-6216